Frequently Asked Questions

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How do I apply for a rental property with RVM?

To begin the application process, please submit your contact information via our online form: Contact Us.  An RVM representative will contact you within 24 hours to guide you through the next steps. There is NO APPLICATION FEE!

What documents do I need to submit with my application?

Please be prepared to submit the following documents:

  • Completed application form (provided by the RVM representative)
  • Proof of income and employment (e.g., pay stubs, employment contract, tax returns)
  • Proof of Employment Start Date
  • Valid photo identification (e.g., driver's license, passport)

Is there an application fee?

No, RVM does not charge an application fee.

How long does the application process take?

The application process typically moves quickly. The sooner you provide the required documentation, the faster we can review your application and provide a decision.

Can I check the status of my application online?

Due to privacy considerations, we do not offer online application status checks. However, you are welcome to contact us by phone or reply to the email communication you received to inquire about your application status.

What are your tenant screening criteria?

-- FOR PHILADELPHIA --

EQUAL HOUSING OPPORTUNITY

This community and our company, Real Value Management, do not discriminate based on race, color, sex, religion, disability, familial status, sexual orientation, national origin, ancestry, age, marital status, source of income, medical condition, gender, gender identity, gender expression, genetic information, immigration status, citizenship, primary language, military or veteran status, domestic or sexual violence victim status, or any arbitrary basis. Each applicant will be accepted or rejected after reviewing the applicant’s specific application and conducting an individualized assessment based on our uniform screening criteria.

Qualification for Residency

Application for residency with Real Value Management (“RVM”) is based on income, credit/rental history, and criminal history. All three factors are equally considered, and applicants must meet all three standards independently for final qualification. Applicants can provide context regarding income, credit, eviction, or criminal history, which will be reviewed on a case-by-case basis.

If an applicant is rejected or conditionally accepted based on their credit history, they will receive an Adverse Action Letter that includes the contact information of the credit-reporting agency. Applicants may dispute the information or seek reconsideration within 48 hours by providing evidence that the information is incorrect or prohibited, as well as any mitigating circumstances. Examples of mitigating circumstances include:

  • History of on-time rental payments
  • Prior eviction where rent was not owed
  • New or increased income
  • Letters of recommendation from employers or former landlords
  • Changes in circumstances that would reduce the likelihood of reoccurring lease violations

Credit / Rental History

Credit and rental information are evaluated as part of the qualification process. A rental score is calculated based on your payment history, length of payment history, account status, number of accounts, write-offs, collections, and any bankruptcies.

Positive payment history, such as consistent payments on trade lines (e.g., credit card accounts, loans, mortgages) is weighed against negative accounts (e.g., collections, bankruptcies). A greater number of positive accounts leads to a favorable score, while negative payment history results in a lower score. We exclude certain negative items from consideration, including:

  • Medical collections
  • Education debts
  • Paid/settled collections
  • Bankruptcies discharged over 7 years ago
  • Collections with balances below $100

An adverse score alone is not grounds for disqualification. If your total negative debt is below $1,000, you will not be disqualified based on the score. Medical collections, paid debts, or small collection amounts are excluded from this assessment.

Landlord-tenant judgments may affect your score, but are not automatic grounds for disqualification. Only unsatisfied judgments from the last four years will be considered, except for cases during the COVID period (3/1/2020 to 8/31/2021).

Income Requirements

To qualify, your gross monthly income must be at least 3 times the monthly rent (or 2.5 times for conditional qualification). The gross monthly income to debt (including rent) ratio will also be considered. To qualify, this ratio must be 1.5 or higher (or 1.3 or higher for conditional qualification) Income must be verified before approval. Only verifiable income will be accepted, and undocumented income (such as cash deposits) will not be considered. Acceptable verification documents include:

  • Pay stubs from the past 6 weeks
  • Signed offer letters from a new employer
  • Court-ordered child support or alimony
  • Government payments (e.g., Social Security, Disability Insurance)
  • Retirement income
  • Self-employment income*
  • Bank statements for savings accounts**

We require original PDF documents downloaded directly from your payroll or bank provider. Scanned images, copies, or modified documents will not be accepted.

*For self-employed applicants: You may submit your most recent tax return, including Schedule C or E, or three months of current financial statements. Additionally, original PDFs of your last 6 months of personal bank statements are required. If you work with platforms like Uber or Lyft, provide statements from these platforms showing your earnings.

**For applicants with income from trusts, inheritances, or investments, you must show a balance in a federally approved bank equal to 2 times the annual rent and provide original bank statements for the 6 most recent months.

Criminal History

Criminal background checks are conducted for all applicants who meet the screening criteria. Criminal convictions are not automatic grounds for rejection; we consider the nature, severity, and age of the offense. We will conduct an individualized assessment to determine if the applicant poses a threat to resident safety or property. Applicants will be given the opportunity to present mitigating information.


--FOR CAMDEN--

EQUAL HOUSING OPPORTUNITY

This community and our company, Real Value Management, do not discriminate based on race, color, sex, religion, disability, familial status, sexual orientation, national origin, ancestry, age, marital status, source of income, medical condition, gender, gender identity, gender expression, genetic information, immigration status, citizenship, primary language, military or veteran status, domestic or sexual violence victim status, or any arbitrary basis. Each applicant will be accepted or rejected after reviewing the applicant’s specific application and conducting an individualized assessment based on our uniform screening criteria.

Qualification for Residency

Application for residency with Real Value Management (“RVM”) is based on income and credit/rental history. These factors are equally considered, and applicants must meet all standards independently for final qualification. Applicants can provide context regarding income, credit, or eviction, which will be reviewed on a case-by-case basis.

If an applicant is rejected or conditionally accepted based on their credit history, they will receive an Adverse Action Letter that includes the contact information of the credit-reporting agency. Applicants may dispute the information or seek reconsideration within 48 hours by providing evidence that the information is incorrect or prohibited, as well as any mitigating circumstances. Examples of mitigating circumstances include:

  • History of on-time rental payments
  • Prior eviction where rent was not owed
  • New or increased income
  • Letters of recommendation from employers or former landlords
  • Changes in circumstances that would reduce the likelihood of reoccurring lease violations

Credit / Rental History

Credit and rental information are evaluated as part of the qualification process. A rental score is calculated based on your payment history, length of payment history, account status, number of accounts, write-offs, collections, and any bankruptcies.

Positive payment history, such as consistent payments on trade lines (e.g., credit card accounts, loans, mortgages) is weighed against negative accounts (e.g., collections, bankruptcies). A greater number of positive accounts leads to a favorable score, while negative payment history results in a lower score. We exclude certain negative items from consideration, including:

  • Medical collections
  • Education debts
  • Paid/settled collections
  • Bankruptcies discharged over 7 years ago
  • Collections with balances below $100

An adverse score alone is not grounds for disqualification. If your total negative debt is below $1,000, you will not be disqualified based on the score. Medical collections, paid debts, or small collection amounts are excluded from this assessment.

Landlord-tenant judgments may affect your score, but are not automatic grounds for disqualification. Only unsatisfied judgments from the last four years will be considered, except for cases during the COVID period (3/1/2020 to 8/31/2021).

Income Requirements

To qualify, your gross monthly income must be at least 3 times the monthly rent (or 2.5 times for conditional qualification). Income must be verified before approval. Only verifiable income will be accepted, and undocumented income (such as cash deposits) will not be considered. Acceptable verification documents include:

  • Pay stubs from the past 6 weeks
  • Signed offer letters from a new employer
  • Court-ordered child support or alimony
  • Government payments (e.g., Social Security, Disability Insurance)
  • Retirement income
  • Self-employment income*
  • Bank statements for savings accounts**

We require original PDF documents downloaded directly from your payroll or bank provider. Scanned images, copies, or modified documents will not be accepted.

*For self-employed applicants: You may submit your most recent tax return, including Schedule C or E, or three months of current financial statements. Additionally, original PDFs of your last 6 months of personal bank statements are required. If you work with platforms like Uber or Lyft, provide statements from these platforms showing your earnings.

**For applicants with income from trusts, inheritances, or investments, you must show a balance in a federally approved bank equal to 2 times the annual rent and provide original bank statements for the 6 most recent months.

What if my application is denied? Will I receive a reason?

Yes, you will be notified via email if your application is denied, and we will provide a reason for the denial.

Do you accept co-signers or guarantors?

Yes, we accept co-applicants. If your income does not meet the required threshold, you may add a co-applicant to combine incomes. Co-applicants will undergo the same screening process and will be required to submit the same documentation.

What happens after my application is approved?

Upon approval, our property manager will contact you and provide a list of available properties that meet your qualifications. You can then schedule a viewing for any properties that interest you.

How much is the security deposit, and when is it due along with the first month's rent?

The security deposit is equal to one month's rent. To secure the property, you will need to pay the security deposit and first month's rent as soon as possible after your application is approved. Your property manager will provide you with specific instructions on payment methods and deadlines.

What is your pet policy?

Our pet policy varies depending on the specific property. The property manager will discuss available units with you when you meet. Please be prepared to provide information about your pet, if applicable.

Once you become our tenant our team will create an account for you which will be emailed.

For more information about the Tenant Rewards Program please click here.

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